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Top 9 Amazon Feedback & Email Automation Software

Customer reviews are an important part of success for any Amazon seller. Product reviews are the currency of Amazon for both the Sellers and buyers.

But they don’t come easy.

Amazon shoppers don’t often leave reviews, and they almost never buy without reading the product reviews either.

In order to get product reviews, customers must first open your email after they purchase a product, then take time to actually write them.

Getting shoppers to do so is a lot easier said than done, which explains why review rates on Amazon on average are around 2-5% at best.

The best solution for getting product reviews and seller feedback on Amazon FBA is to use the best Amazon feedback tools on the market.

Here are the top Amazon feedback services and software for sellers in 2020.


ActiveCampaign is a fast and straightforward CRM and marketing platform that helps you manage your contacts and automate email campaigns within a simple but powerful user interface. It packs a lot of features and integrations, as well as an active and detailed learning platform.

With ActiveCampaign you automate your email marketing and turn your leads into repeat customers with no extra effort.

If you are coming from a different email marketing software, they offer account migration at no cost to you.

ActiveCampaign Features

  • Email Marketing: Leverage their personalized email marketing and send your customers exactly what they want. Their email marketing feature allows you to send newsletters and messages targeted to each of your customer’s interests.
  • Marketing Automation: You can set up email automation, segment your customers, or use simple workflows to automate your marketing. ActiveCampaign’s automation can save you a lot of time.
  • Sales & CRM: Their smart CRM with email and sales automation keeps all your customer data organized in one platform. Easily update deals and follow up at the perfect moment.
  • Website Messaging: You can message your customers at important times to answer questions, recommend products, offer sales, or ask for feedback.

ActiveCampaign Pricing

The monthly and yearly pricing plans are based on the number of contacts you. Here are their pricing plans. You can check out their full pricing options on their site.

Monthly Pricing Lite PLUS Professional Enterprise
500 Contacts $15/mo $70/mo $159/mo $279/mo
1000 Contacts $29/mo $70/mo $159/mo $279/mo
5000 Contacts $89/mo $169/mo $239/mo $449/mo

ActiveCampaign Reviews

      "I Been an ActiveCampaign user for about 9 months now…These guys just don’t stop over delivering"
      "ActiveCampaign is by far the best email marketing company I’ve ever worked with. 110% customer support. I recommended it."
      " I have used different marketing automation platforms and ActiveCampaign is now the best one I can recommend for beginners and SME."
      " The support of ActiveCampaign is just brilliant, their reaction time is phenomenal. Good job, guys!"

ActiveCampaign Coupon

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Feedback Whiz

Feedback Whiz integrates order management, email automation, and feedback monitoring all in one platform.

Their suite of tools can help sellers get more Amazon customers to leave positive product reviews and seller feedback. Feedbackwhiz is also all-inclusive with features ranging from integrated order management to monitoring and notification features.

Feedbackwhiz can help Amazon FBA sellers repair negative feedback, improve product reviews, automate email follow-up sequences, and boost their FBA business.

Feedback Whiz Features

  • Order Management: All your orders, customer data, and order metrics can be synced and fully integrated on one platform screen. This could save you time and keep you focused on selling products.
  • Product Reviews: You can organize, view, and group all your product reviews on a single screen. Analyze, manage, and get instant notifications when negative reviews are posted.
  • Email Automation: You can build powerful email sequences tailored to individual products and buyer behaviors. Create effective custom templates using emojis, animated gifs, file attachments, and custom HTML.
  • Analytics: A/B test campaigns, open rates, as well as access and download customer data to create custom audiences or lookalike campaigns on Facebook to retarget your customers.

Feedback Whiz Pricing

Feedbackwhiz Plans Free Starter Basic Professional Ultimate
Monthly Pricing $0.00 $19.99 $39.99 $79.99 $139.99
Monthly Emails 150 2,000 5,000 Unlimited Unlimited
Email Campaigns 150 10 Unlimited Unlimited Unlimited
Marketplaces 1 included 1 included 1 included 1 included unlimited
Support Limited Basic Basic Expedited Account Manager

Feedback Whiz Reviews

      "Feebackwhiz A/B testing tool is simple to use and can easiy double your prouct reviews on Amazon. We are able to split up our campaigns subject lines up to 5 segments, we get open rates from 60-65% and enven 70%."
      "I'm a huge fan of Fedback whiz. I've struggled with finding the right mail sequence software before as I feel like a lot of them are limited with their functionality. However, with Feedbackwhiz, you can almost customize everything! Price is fair, functions are amazing, great support team as well. I would highly recommend them!"
      " I switched this week from Jumpsend to Feedbackwhiz and I love the platform. It has such comprehensive insights and great features; the dashboard is great, easy to use and covers all my needs as a seller."
      "The thing I like most about Feedbackwhiz is that it is FREE to try and start at a reasonable rate thereafter. The interface is intuitive to use and auto email campaigns are extremely easy to set up."

Feedback Whiz Coupon

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AWeber’s email automation feature can help you increase your Amazon review rates with no extra effort on your part. Build email automation flows with our drag-and-drop campaign editor. Tag subscribers and trigger campaigns based on the links they click and the emails they open and create personalized welcome emails.

Aweber is a simple but cost-effective software for anyone just starting out with email marketing and automation tools. It helps you convert passive prospects into active customers through the use of its automated email campaigns and subscriber segmentation features.

AWeber Features

  • Email Newsletters: Automatically create emails from a blog post.AWeber's Smart Designer will automatically build a ready–to–use, branded email template for your business and add it to your account.
  • Email Automation: Easily create automated email sequences with our drag and drop editor. You can build email automation flows with drag-and-drop campaign editor and tag subscribers and trigger campaigns based on the links they click and the emails they open.
  • Autoresponder Follow-Ups: Send a sequence of automatically delivered emails. Create personalized welcome emails, educational courses, lead nurturing campaigns and more!
  • Split Testing: Test subject lines, send times, email content and much more. Put your ideas to the test, discover what emails perform the best with easy-to-use testing features.

AWeber Pricing

Subscribers Monthly Pricing
0-500 $19
501-2,500 $29
5,001-10,000 $69
10,001-25,000 $149
25,000+ Contact for Quote

AWeber Reviews

      "If you are a small business owner, AWeber provides a simple and cost-effective tool to build relationships with your target market."
      "I love how easy AWeber is to use. The ready-made templates are fantastic and make my emails look stunning and professional."
      " Aweber is fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change."
      "We acquired a business who was already using Aweber, so we decided to continue with it. It has really helped our email deliverability and their customer support is always providing tips and tricks to further improve."

AWeber Coupon

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Xsellco Feedback Automation

xSellco Feedback Automation is an efficient way to automate feedback requests on Amazon and other channels. You can send intelligent, selective requests that can help you gather positive feedback and boost your product rankings.

once you automate your requests, you can sit back and relax while waiting for the reviews to come. And you know what they say about more feedback? More sales!

Xsellco Features

  • Intelligent targeting: Request feedback on the right products, from the right customers, at the right time. Get 5-star reviews by sending selective feedback requests on product orders that perform well. Exclude SKUs that have a poor feedback record.
  • Optimization: Create the perfect strategy that helps you increase positive feedback, improve your ranking and beat the competition. Tailor your email messages to suit your business. Create templates, edit the subject line, language, formatting. Make it work for you.
  • Reporting: Grow positive feedback faster with insights. Monitor your response rates over time and measure the impact of your feedback strategy. View your latest reviews in your dashboard so you can respond quickly to negative feedback.
  • Actional dashboards: The repricer dashboard will tell you how many times you priced up and down each day and how many often you won or maintained the Buy Box.

Xsellco Pricing

Monthly Pricing BASIC $99 PLUS $299 ULTIMATE $499 EXTREME $1499
Products 2,500 50,000 250,000 1,000,000
Repricing Hourly Instant Instant Instant
Channels 3 Unlimited Unlimited Unlimited
Competitor Tracking 24 Hours 7 Days 30 Days 30 Days
Support Standard Priority 24/7 Priority 24/7 Priority 24/7

Xsellco Reviews

      "xSellco changed our business, not only increasing revenue more than 200% but also giving us key data on how products are performing."
      "Before xSellco, I'd go in and price up popular SKUs manually every day, but is was impossible to monitor, so if competitors were low in stock we'd miss out on repricing up. Now we can do it automatically and our profits."
      "The repricer is very flexible and works well. It was cheaper than the previous solution we used and better. It helps us keep our pricing competitive."
      "We have been hitting 100% positive feedback since we started using xSellco. Our Amazon feedback is now at 100% which was previously unheard of for us."

Xsellco Coupon

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Mailer Lite

Mailer Lite is an affordable and reliable email marketing service provider that focuses on simplicity, excellent customer support, and beautiful email designs. It packs a user-friendly software that allows you to build custom pop-ups and landing pages, professional and captivating campaigns, track your email performance, manage subscribers (or unsubscribers), and a lot more.

You can easily integrate it with your domain and if you ever need any help, their support is available 24/7.

Supercharge your email marketing by connecting your MailerLite account to other web services. Enhance your workflows, leverage customer data and create expert-level email newsletters with MailerLite.

Mailer Lite Features

  • Campaigns: Forget about hiring a designer. Mailer Lite’s drag & drop editor allows you to build professional and beautiful newsletters on your own. No HTML skills required!
  • Subscriber List: new subscribers are important to your business. Use their landing pages, pop-ups, and embedded forms to help you capture more customers from across the Internet.
  • Messaging: Personalize your campaigns with their advanced targeting features and deliver the right email to each subscriber when it’s right for them.
  • Optimization: Your campaigns will perform better as you test, experiment and streamline your emails to be as effective as possible. Improve your metrics with critical email marketing features like a/b split testing and auto resend.

Mailer Lite Pricing

Mailer Lite pricing options are based on your subscribers. Here are their monthly pricing plans.

Subscribers 1 - 1,000 1 - 1,000 1,000 - 2,500 2,501 - 5,000 5,001 - 10,000
Emails per month 12,000 Unlimited Unlimited Unlimited Unlimited
Monthly Price Free $10 $15 $30 $50

Mailer Lite Reviews

      "What really impresses me with MailerLite is how they seem to be one step ahead of the competition. Their software is incredibly progressive and works perfectly across all devices."
      "We love the simplicity and flexibility of MailerLite. It has helped us connect our online magazine with our audience as we have grown from a small to mid-sized startup."
      "Overall experience with MailerLite has been positive with only minor hiccups over the past few years I've been a user. A year or so ago they had an issue with one of their servers causing spam traps to be tripped on major email providers, but they resolved the issue relatively quickly."
      "If you are looking for an affordable solution that offers the same functionalities as MailChimp, you found one great alternative. Because competitors are strong, MailerLite is trying to keep with their pace adding lots of new features making them the best email marketing solution for all your needs."

Mailer Lite Coupon

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BQool stands out with its Feedback and Repricing Central services. Its Feedback Central automates your feedback and review request emails so you can receive more insights from your subscribers with ease.

Repricing Central, on the other hand, optimizes your repricing speed and strategies while giving you comprehensive performance reports and competitor analysis.

BQool’s BigCRM tool is designed to help Amazon sellers convert good customer experience into positive reviews.

The smart Amazon help desk will help you provide faster and better support for your customers which will ultimately lead to more feedback and positive reviews.

Bqool Features

  • BigCRM: The BigCRM help desk and feedback solution feature from Bqool can help you convert good customer experience into positive reviews. Centralizing all customer queries from multiple seller accounts into one Amazon help desk platform allows you to streamline customer service operation, so you can respond to all your customer inquiries efficiently.
  • Repricing Central: Bqool’s repricing software has multiple features to help you beat your competitors and dominate your buy box on Amazon. From 5-minute accelerated repricing to their insightful listing data and customizable repricing settings, their feature-rich software can help you improve your seller rank.
  • BigTracker: This Amazon product research feature allows you to scout for new products and spy on your competitors to get an edge. BigTracker comes equipped with many features like a Chrome Extension, scoring system, and competitor analysis.
  • VA Services: Bqool has the qualified virtual assistants you need to help you focus on selling and boosting revenue and avoid repetitive tasks VA’s can handle in your business. Take advantage of their virtual assistant teams specifically trained for Amazon FBA.

Bqool Pricing Plans

BigCRM Pricing $10/mo $25/mo $50/mo $75/mo $100/mo
Emails Available 500 2,000 5,000 10,000 20,000


Repricing Central Price $25/mo $50/mo $75/mo $100/mo
Repricing Speed 15 Minutes 15 Minutes 15 Minutes 5 Minutes
Listing Available 1,000 5,000 7,500 10,000


BigTracker Price $25/mo $50/mo $100/mo
Product Tracker 25 products 60 products 200 products
Historial Data 30 days 60 days 120 days

Bqool Reviews

      "BQool solved our repricing problems with a package that is not only affordable, it allows for great flexibility as well. After switching to BQool, our sales skyrocketed. Thanks BQool for an excellent product!"
      "BQool Repricing Central is the best seller tool around. It has changed my business and saves me hours every week and earns me thousands in sales per month!"
      "BQool customer feedback software is a great choice for us sellers! It indeed saved us lots of time to track customers. You can edit the default template as you want. It is helpful for us sellers, especially those big sellers."
      "I was able to reprice my items and sell them faster than I would doing so manually. So I got what's advertised and implied. Reprices just like it says. Costs a lot less than competing options. Essential to survive on Amazon. Overall, for what you pay, it does well."

Bqool Coupon

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Feedback Five

Feedback Five helps you connect with your buyers and build your reputation on Amazon through its selection of beautifully designed custom emails and feedback requests.

Their Pro and Enterprise Plan also give you the ability to integrate all your marketplace data and manage product orders in one place. And if you want the alerts while on the go, you can opt to get your negative review alerts via SMS too.

Automate your Amazon buyer-seller emails to improve your feedback score, rank higher and sell more! Don't settle for the 1% feedback that the average Amazon seller receives. Our users see up to a 5x increase in feedback volume.

Feedback Five Features

  • Auto-Track: Automatically track your product reviews and easily monitor your ASINs or competitors with their Amazon management feature.
  • Email Analytics: Gain insight with the review, feedback and email analytics. You can compare your email open rates with a/b testing and analyze Amazon sales data with ease.
  • Alerts: Get seller feedback and product review alters and avoids negative feedback. FeedbackFive monitors and instantly notify your or you can set it for a daily digest.
  • Powerful Automation: With their flexible email timing triggers, you can send the right messages at the right time to customers. You can automatically personalize every email to match your brand messaging and get across to the right customer segments.

Feedback Five Pricing

Monthly Pricing Plans Lite Basic Pro Enterprise
Price $0 $9.99 $29.99 $59.99
Monthly Emails 50 250 1,500 8,000

Feedback Five Reviews

      "FeedbackFive's Product Review Management tool is the best way to track what customers say about our products. It adds value to our company as we are able to track reviews in real-time and show our customers how much we care about their opinion."
      "FeedbackFive radically increased our number of feedbacks per day giving our new customers more reasons to buy from us."
      " FeedbackFive increased our customer review rate from around 1% to 10%."
      "When I started using FeedbackFive, my prime product was down in the 1000s on Amazon Best Seller list for that category and my sales were averaging maybe one a day. Now that product is number 3 in the category and number 1 on a search for that product on and averaging 3 sales a day, and climbing. The big difference? FeedbackFive! A BIG THANK YOU for an excellent tool."

Feedback Five Coupon

Start 14-Day Free Trial Take Advantage of Feedback Five free for 14 days, no contracts.
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Seller Labs Feedback Genius

Seller Labs holds 4 major tools that cover almost every function you will need as an Amazon seller.

Ignite automates ads, Feedback Genius improves feedback and product reviews through automated and targeted emails, while Scope takes care of keyword tracking and Quantify simplifies your inventory and financial reporting so you can avoid extra costs and monitor your progress on a daily basis.

With Seller Labs Feedback Genius, you get everything you need to grow your Amazon product reviews and seller feedback.

This is the perfect tool for Amazon sellers looking to improve their product reviews. You can engage buyers with automated email messages and increase your email open rate to effectively solicit product reviews for your FBA products.

Feedback Genius Features

  • Engage Customers: Engage your buyers with automated email messages to share product information and solicit positive product reviews as a result.
  • Feedback: know exactly what is working and what is not with detailed email analytics and a/b testings that show how effective your messages are.
  • Increase open rate: You can increase your email open rates by delivering your emails when they are most relevant to your customers. You can send emails with up to 8 different order events.
  • Improve brand: you can improve your brand with proven email templates that get your message across and display your brand to the right buyers.

Feedback Genius Pricing

Monthly Pricing Essentials Startup Growth Premium High Volume
Monthly Emails 100/ 1,000 3,000 10,000 60,000
Monthly Price $0 $20 $40 $80 $250

Feedback Genius Reviews

      "Feedback Genius has helped grow my reviews from single digits to over 8,000 in feedback."
      "I do not want to send the same email to every customer and Feedback Genius allows me to identify the product and send a specific email."
      "Feedback Genius has been amazing for me! I went from 184 feedbacks on Amazon and within four months I have more than 600."
      "The perfect solution to feedback management for Amazon. The configuration is easy and it has greatly increased our feedback percentage and positive ratings. Highly recommended."

Feedback Genius Coupon

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Trendle Analytics

Trendle Analytics has a complete line-up of any Amazon seller’s essential tools for business operations. It combines all your Seller Central accounts in one place and the app is available in French, German, Spanish and Italian.

You can automate your email marketing campaigns and review requests while allowing you to track your real-time reviews and product scores. They also have a specialized team of experts who are on the alert for any FBA reimbursements that they can file on your behalf. It comes with a keyword monitoring feature and split testing capabilities so you can test every element of your product listing to increase your sales and profits.

Supercharge your Amazon Business with Trendle’s smart features and maximize your Amazon profits.

Trendle Analytics Features

  • Reviews & Feedback: Stay up to date with all your reviews and receive alerts for all your Product & Seller Reviews left by your customers. Don’t let a bad review sink your sales again. You can track the number of reviews and the average score on all your products so you can improve and perfect your listing.
  • Automatic Emails: Build strong customer relationships effortlessly by Send emails to your customers automatically to increase your number of reviews and Receive up to 3x more positive reviews.
  • Split Testing: Automatically test every element of your listing to increase sales and profits and crush your competition. With Trendle Analytics You can test: price, sale price, images, title, and bullet points.
  • Profitability Analytics: Know the true profitability of each product and Effortlessly identify the key cost drivers, Check Amazon fees are what you expect them to be, and Compare product performance across countries.

Trendle Analytics Pricing

Plan Features Starter Professional
Pricing $50/mo $100/mo
FBA Reimbursements 10% 10%
Keyword Ranking 100 keywords 1,000 keywords
PPC Reporting & Automation Up to $2.5k Monthly Ad Spend Over $2.5k Monthly Ad Spend

Special Pricing Offer For Amazon Beginners

Newbie Special Offer
Get all the features of the Pro. Only for new Amazon sellers with less than 1000 Orders sold since creating Seller Central account

Trendle Analytics Reviews

      "Trendle Analytics is one of the best-renowned all-in-one Amazon tools that you could come across."
      "In addition to saving users hundreds of dollars by not having to use half a dozen different tools, Trendle makes life easier by having all major features under one roof."
      "Trendle is the all-in-one Amazon PPC management software that looks to help Amazon sellers grow their business in profitable ways."
      "With the help of Trendle Analytics, your productivity on the daily tasks on your Amazon business will get easier to control and get feedback on, such as: restocking best-sellers, getting reviews and managing campaigns, between others."

Trendle Analytics Coupon

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